Frequently Asked
Questions

Yes! Our core features including typing tests, basic analytics, and progress tracking are completely free forever. We also offer premium plans with advanced features like unlimited tests, detailed error analysis, and personalised coaching.

TypeExam is specifically designed for Indian government exam aspirants. We implement the exact SSC evaluation rules, support both English and Hindi typing, provide category-based error analysis, and offer exam-specific tests (CGL, CHSL, MTS, Railway, etc.). Our platform is built by exam experts who understand what appears in real government typing tests.

Our platform works on tablets and larger devices, but we recommend using a desktop or laptop with a physical keyboard for the best typing practice experience. Typing tests require a keyboard, so they won't work on smartphones.

We recommend practising at least 30 minutes daily for consistent improvement. Most students see significant progress within 2–3 months of daily practice. Start with shorter passages to build accuracy, then gradually increase difficulty and duration.

Absolutely! Our evaluation engine implements the exact SSC 2026 pattern including the 5-key depression formula, category-based error limits (spelling, punctuation, spacing), WPM and KDPH calculations, and qualified/not-qualified status determination. We've consulted with exam experts to ensure 100% accuracy.

The 5-key depression formula is the standard SSC method for converting total keystrokes to words. It states that 5 key depressions (including spaces and punctuation) equal 1 word. Our platform uses this exact formula to calculate your gross WPM and net WPM after deducting error penalties.

SSC categorises errors into three types: spelling errors, punctuation errors, and spacing errors. Each category has a maximum allowed limit based on the passage length. Our platform tracks each error type separately and determines if you've exceeded the limits for any category, which affects your qualified/not-qualified status.

The minimum qualifying speed varies by exam: SSC CGL requires 35 WPM (English) or 30 WPM (Hindi), SSC CHSL requires 35 WPM (English) or 30 WPM (Hindi), and SSC MTS requires 30 WPM (English) or 25 WPM (Hindi). Additionally, you must stay within the error limits for all three error categories.

Yes! We provide typing tests specifically designed for SSC CGL, CHSL, MTS, Railway, UPSSSC, High Court, and other government exams. Each test type follows its respective exam pattern and evaluation criteria.

Yes! We support both English and Hindi typing. For Hindi, we provide both Inscript and Remington keyboard layouts. You can switch between languages and layouts in your test settings.

Google Sign-In allows you to create an account and log in using your existing Google account. Click 'Sign in with Google' on the login page, and you'll be redirected to Google's secure authentication. Once verified, your account will be created automatically without needing a separate password.

Click 'Forgot Password' on the login page and enter your registered email. We'll send you a password reset link. If you signed up using Google Sign-In, you don't need a password — just use Google Sign-In to access your account.

Absolutely! We use industry-standard security measures including bcrypt password hashing, HTTPS/TLS encryption for all data transmission, and secure AWS servers in India (ap-south-1 region). We never sell your data to third parties. Read our Privacy Policy for complete details.

Free users get basic analytics including gross WPM, net WPM, accuracy percentage, total errors by category, and qualified/not-qualified status. Premium users get advanced analytics like speed progression graphs, error trend analysis, weekly/monthly performance reports, and personalised improvement recommendations.

Premium users can download detailed PDF reports of their test results including all metrics, error breakdowns, and performance trends. Free users can view their results online in their dashboard.

Premium users receive digital completion certificates for each difficulty level they master. These certificates show your best score, average WPM, and accuracy percentage. They can be downloaded as PDFs for your records.

Premium Pro and Premium+ plans include personalised improvement recommendations based on your error patterns and performance trends. We analyse your weakest areas and provide targeted exercises to help you improve faster.

Visit our Subscription page and choose a plan that fits your needs. Select monthly, quarterly, or yearly billing, and complete the payment through our secure payment gateway. Your premium features will be activated immediately after payment confirmation.

Yes, you can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You'll continue to have premium access until then, after which your account will revert to the free plan.

You can reach us through our Contact Us page by filling out the contact form. We typically respond within 24 hours. For urgent issues, email us at support@typeexam.com. Premium users get priority support with faster response times.